YAVO WEBSITE POLICIES
YAVO PRIVACY POLICY
1. Information We Collect
YAVO may collect information you provide directly, including full name, email address, phone number, billing address, shipping address, order information, products purchased, account information if you create an account, and information you provide when contacting us or requesting a return or exchange. We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, pages visited, and information about how you interact with our website.
2. How We Use Your Information
We may use your information to process and fulfill orders, process payments, ship products, send order confirmations and shipping updates, provide customer service, process returns and exchanges, respond to requests, maintain and improve the website, protect against fraud or unauthorized activity, comply with legal requirements, and send marketing communications when you have chosen to receive them.
3. WooCommerce and Store Information
YAVO uses WooCommerce to operate its online store. Depending on your interaction with the website, WooCommerce may process customer details, order information, billing and shipping information, and account information. WooCommerce also uses certain cookies and session technologies to support shopping-cart and session functionality.
4. Payment Information
Payments may be processed through third-party payment providers. YAVO does not intentionally store complete payment card numbers on its website. Payment information may be processed directly by the applicable payment provider under its own privacy and security practices.
5. Shipping and Order Fulfillment
To fulfill orders, YAVO may share information necessary for delivery with shipping and fulfillment providers, such as name, shipping address, phone number when required, and order information.
6. Customer Communications
If you contact YAVO, we may retain information from your communication to respond and provide support. If you subscribe to marketing communications, you may unsubscribe at any time using the unsubscribe option in the email.
7. Cookies
YAVO may use cookies and similar technologies for shopping carts, sessions, customer accounts, preferences, website functionality, performance, and analytics where applicable. Third-party services may also set cookies. Disabling cookies may affect some shopping functionality.
8. Information Sharing
YAVO does not sell your personal information. We may share information with service providers when reasonably necessary for payment processing, shipping, hosting, security, email communications, customer support, analytics, or website functionality. We may also disclose information when required by law or to protect rights, property, or safety.
9. Data Retention
YAVO retains personal information only as reasonably necessary for fulfilling orders, customer support, maintaining transaction records, resolving disputes, preventing fraud, and complying with legal or accounting requirements. Retention periods may depend on store settings, legal requirements, and services or extensions used by YAVO.
10. Your Privacy Rights
Depending on applicable law, you may have rights to request access, correction, deletion, information about use or sharing, withdrawal of consent where applicable, and opting out of certain marketing communications. Some information may need to be retained by law or for legitimate business purposes. Contact info@yavous.com for privacy requests.
11. Data Security
YAVO takes reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No Internet transmission or electronic storage method can be guaranteed completely secure.
12. Third-Party Services
The website may use third-party services for payment processing, shipping, hosting, analytics, security, email delivery, or other functionality. Those providers may process information under their own privacy policies.
13. Children’s Privacy
YAVO’s website is intended for a general audience and is not directed toward children under the age required by applicable law to provide consent. YAVO does not knowingly collect personal information from children in violation of applicable law.
14. Changes to This Privacy Policy
YAVO may update this Privacy Policy to reflect changes to its business, website, services, or applicable legal requirements. The Last Updated date will be changed when updates are made.
15. Contact Us
Questions or privacy requests may be sent to info@yavous.com.